Freight Terms
All orders ship FOB origin unless otherwise noted on the quote or order acknowledgement. Freight charges are calculated based on order weight, volume and destination and are shown as a separate line item on the invoice.
Shipping Methods
Choose the delivery method that best fits the project:
- Common Carrier (LTL) – Palletized, curbside delivery for standard orders.
- Blanket Wrap – Unboxed, padded delivery recommended for upholstered and finished pieces.
- White Glove – Inside delivery, unpacking, placement and debris removal.
Freight Allowances
Orders that meet the minimum net order value may qualify for prepaid or reduced freight. Contact your sales representative to confirm the current threshold for your region.
Lead Times and Scheduling
Ship dates are confirmed on the order acknowledgement. The carrier will contact the delivery contact to schedule an appointment; please provide accurate site contact details, dock hours and any access restrictions at the time of order.
Special Delivery Requirements
Liftgate service, residential delivery, limited-access sites, stair carries and after-hours delivery may incur additional accessorial charges and must be requested when the order is placed.
